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11. |  | Title: Working Together: How to Become More Effective in a Multi-Cultural Organization (Crisp Fifty-Minute Books (Paperback)) by George Simons, Michael G. Crisp ISBN: 0931961858 Publisher: Crisp Publications Pub. Date: July, 1989 List Price: $11.95 Amazon.com Price: $11.95 |
| 12. |  | Title: Developing Positive Assertiveness by Sam R. Crisp, Michael Lloyd ISBN: 0931961386 Publisher: Crisp Publications Pub. Date: 01 April, 1988 List Price: $9.95 Amazon.com Price: $9.95 |
| 13. |  | Title: Quality Customer Service: The Art of Treating Customers as Guests (Crisp Fifty-Minute Books (Paperback)) by William B. Martin, Michael G. Crisp ISBN: 0931961173 Publisher: Crisp Publications Pub. Date: November, 1986 List Price: $7.95 Amazon.com Price: $7.95 |
| 14. |  | Title: Telephone Courtesy and Customer Service Rev Ed by Lloyd Finch, Michael G. Crisp ISBN: 0931961181 Publisher: LPC Group Pub. Date: February, 1991 List Price: $7.95 Amazon.com Price: $7.95 |
| 15. |  | Title: Personal Time Management by Marion E. Haynes, Michael G. Crisp, Ralph Mapson ISBN: 093196122X Publisher: Crisp Publications Pub. Date: December, 1988 List Price: $8.95 Amazon.com Price: $8.95 |
| 16. |  | Title: Attitude, Your Most Priceless Possession by Elwood N. Chapman, Michael G. Crisp ISBN: 0931961211 Publisher: Crisp Publications Pub. Date: April, 1988 List Price: $7.95 Amazon.com Price: $7.95 |
| 17. |  | Title: Professional Excellence for Secretaries by Marilyn Manning, Carolyn Barnes, Michael Crisp ISBN: 0931961521 Publisher: Crisp Publications Pub. Date: 01 June, 1988 List Price: $13.95 Amazon.com Price: $13.95 |
| 18. |  | Title: Copy Editing by Karen Judd, Michael G. Crisp ISBN: 0931961513 Publisher: Crisp Publications Pub. Date: August, 1989 List Price: $17.95 Amazon.com Price: $17.95 |
| 19. |  | Title: Plan B: Protecting Your Career from the Winds of Change by Elwood N. Chapman, Michael G. Crisp ISBN: 0931961483 Publisher: Crisp Publications Pub. Date: September, 1988 List Price: $7.95 Amazon.com Price: $7.95 |
| 20. |  | Title: Guide to Affirmative Action: A Primer for Supervisors and Managers (Fifty-Minute Series) by Pamela J. Conrad, Robert B. Maddux, Michael Crisp ISBN: 1560523824 Publisher: Crisp Publications Pub. Date: 01 April, 1997 List Price: $13.95 Amazon.com Price: $13.95 |
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