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Title: Corporate Culture and Performance by John P. Kotter ISBN: 0-02-918467-3 Publisher: Free Press Pub. Date: 07 April, 1992 Format: Hardcover Volumes: 1 List Price(USD): $32.00 |
Average Customer Rating: 4.5 (4 reviews)
Rating: 4
Summary: A great foundation for understanding corporate culture
Comment: This book, while very academic, gives a solid understanding of several theories about corporate culture and its effects on performance (both short-term and long-term). Rather than starting out with an agenda, they studied hundreds of companies taking analyst's and insider's opinions for information about the culture and then looked at the results. Probably the best finding was that the most successful cultures were those that valued all three interests- customers, shareholders, and employees- consistently.
Rating: 5
Summary: important research on company performance
Comment: If you buy into the argument that the only responsibility of a business is to its stockholders and that paying attention to areas outside of this will result in a lesser-performing company, the research of two Harvard Business School professors suggests just the opposite. John Kotter and James Heskett studied the performance of 207 large firms over an 11-year period. They wrote of their findings:
"Corporate culture can have a significant impact on a firm's long-term economic performance. We found that firms with cultures that emphasized all the key managerial constituencies (customers, stockholders, and employees) and leadership from managers at all levels outperformed firms that did not have those cultural traits by a huge margin. Over an eleven-year period, the former increased revenues by an average of 682 percent versus 166 percent for the latter, expanded their work forces by 282 percent versus 36 percent, grew their stock prices by 901 percent versus 74 percent, and improved their net incomes by 756 percent versus 1 percent."
Consider that final finding again: The companies that paid attention equally to customers, stockholders, and employees outperformed those that didn't in growth of net income over the 11-year period by a factor of 756. Paying attention to more than just returning profits to stockholders can have a huge payoff.
Heskett and Kotter's research presented in this book is important reading for anyone tracking company performance in relation to its culture.
Rating: 4
Summary: Intellectual, Informative Book on Corporate Culture
Comment: This book, though it reads like a textbook or reference, provides good information about this topic and once getting past the writing style, is one that businesspeople could learn from.
Practical and insightful.
Read The Management Masters Series first book Corporate Culture...A must read of this topic, highly recommended.
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Title: The Corporate Culture Survival Guide by Edgar H. Schein ISBN: 0787946990 Publisher: Jossey-Bass Pub. Date: September, 1999 List Price(USD): $26.95 |
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Title: Organizational Culture and Leadership by Edgar H. Schein ISBN: 0787903620 Publisher: Jossey-Bass Pub. Date: 05 December, 1996 List Price(USD): $34.00 |
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Title: Diagnosing and Changing Organizational Culture : Based on the Competing Values Framework by Kim S. Cameron, Robert E. Quinn ISBN: 0201338718 Publisher: Prentice Hall Pub. Date: 10 August, 1999 List Price(USD): $37.33 |
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Title: Corporate Cultures by Terrence E. Deal, Allan A. Kennedy ISBN: 0738203300 Publisher: Perseus Publishing Pub. Date: 15 May, 2000 List Price(USD): $15.00 |
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Title: Leading Change by John P. Kotter ISBN: 0875847471 Publisher: Harvard Business School Press Pub. Date: 15 January, 1996 List Price(USD): $24.95 |
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