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Title: Zap the Gaps! Target Higher Performance and Achieve It! by Kenneth H. Blanchard, Dana Gaines Robinson, James C. Robinson ISBN: 0-06-050300-9 Publisher: William Morrow Pub. Date: 28 May, 2002 Format: Hardcover Volumes: 1 List Price(USD): $19.95

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Average Customer Rating: 3.75 (12 reviews)

Rating: 5
Summary: At Long Last
Comment: At long last there is a fast, easy to read book targeted for the right audience - not HR or OD, but for the busy executives who are committed to improving performance.

As a long time user of the performance and gap analysis methodology, I know this works when managers stop looking at quick fixes or silver bullets. They are willing to spend time/resources to diagnose the multiple causes of performance gaps and then invest in the appropriate solutions.

For HR and OD professionals who want to be true business partners, give them this book!

!

Rating: 5
Summary: Clarifying Barriers to Change
Comment: When I finished reading this book, I couldn't believe how well the authors had identified the barriers, in organizations and in individuals, that prevent employees from achieving maximum performance. Too often as line managers, we establish expectations for employees, without knowing if the expectations can be achieved in our current environment, and if the employee has the skill and knowledge to make it happen. This book blew me away with its insight and suggestions for partnering with employees to "Go for the Win!" A must read for managers!!!

Rating: 1
Summary: What's ethics got to do with it?
Comment: Dr. Blanchard should stop putting his name on books others have written! This is deceptive to those readers who respect and trust his "brand." Has he no shame?!

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