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Title: Difficult Conversations: How to Discuss what Matters Most by Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher ISBN: 0-14-028852-X Publisher: Penguin USA (Paper) Pub. Date: 03 April, 2000 Format: Paperback Volumes: 1 List Price(USD): $14.00 |
Average Customer Rating: 4.5 (64 reviews)
Rating: 5
Summary: Helpful, Detailed Information
Comment: In a practical yet detailed manner, this book helps you to understand the issues surrounding tense discussions. You will develop a better understanding of why disagreements happen and the dynamics involved. The authors do a nice job of applying scientific studies to everyday life. The book lays out the three issues surrounding any disagreement. These issues are:
1. People don't agree on what really happened.
2. People experience various feelings about the disagreement.
3. A person's identity may be affected by the outcome of the disagreement.
This book can assist you in your work and personal relationships.
Kenneth McGhee - Author
Eleven Leadership Tips For Supervisors
Rating: 5
Summary: Helpful, Detailed Information
Comment: In a practical just detailed manner, this book helps you to understand the issues surrounding tense discussions. You will develop a better understanding of why disagreements happen and the dynamics involved. The authors do a nice job of applying scientific studies to everyday life. The book lays out the three issues surrounding any disagreement. These issues are:
1. People don't agree on what really happened.
2. People experience various feelings about the disagreement.
3. A person's identity may be affected by the outcome of the disagreement.
This book can assist you in your work and personal relationships.
Kenneth McGhee
Eleven Leadership Tips For Supervisors
Rating: 4
Summary: practical and useful for personal and professional life
Comment: I read this together for a negotiations class in law school. The book provides good insight and useful guidelines for a range of situations in personal and professional life. And, I would tend to disagree with another reader's review that says the book doesn't cover the situation "where I'm correct and the other person is wrong." Actually, Chapter 2 is entitled, "Stop Arguing About Who's Right," and is devoted entirely to this situation.
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Title: Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher, William Ury, Bruce Patton ISBN: 0140157352 Publisher: Penguin USA (Paper) Pub. Date: December, 1991 List Price(USD): $14.00 |
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Title: Crucial Conversations: Tools for Talking When Stakes are High by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey ISBN: 0071401946 Publisher: McGraw-Hill/Contemporary Books Pub. Date: 18 June, 2002 List Price(USD): $14.95 |
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Title: Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight by Tim Ursiny ISBN: 1402200552 Publisher: Sourcebooks Trade Pub. Date: March, 2003 List Price(USD): $16.95 |
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Title: Getting Past No : Negotiating Your Way from Confrontation to Cooperation by William Ury ISBN: 0553371312 Publisher: Bantam Pub. Date: 01 January, 1993 List Price(USD): $15.95 |
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Title: Getting It Done: How to Lead When You're Not in Charge by Roger Fisher, Alan Sharp ISBN: 0887309585 Publisher: HarperBusiness Pub. Date: 01 June, 1999 List Price(USD): $13.00 |
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