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Title: Organizational Learning II: Theory, Method, and Practice (2nd Edition) by Chris Argyris, David A. Schon ISBN: 0-201-62983-6 Publisher: Addison-Wesley Pub Co Pub. Date: 04 October, 1995 Format: Paperback Volumes: 1 List Price(USD): $26.67 |
Average Customer Rating: 5 (2 reviews)
Rating: 5
Summary: Normative and practive-oriented organizational learning
Comment: The burgeoning literature that has grown up around organizational learning in the past twenty-five years is either uncritical (treats the phrase "learning organization" as a catchword for whatever it is the front-running Japanese or other organizations are doing and whatever the rest of the world needs to do to catch up with them) or distant from practice, skeptical and non-perspective.
In this book, the approach to organizational learning is normative and practice-oriented. The authors are mainly interested in productive organizational learning: how this kind of learning can be generated in real-world organizations and how practitioners can help to foster it.
The theory given in this book is primarily based on two types of learning: single-loop and double-loop. The authors have borrowed the distinction between single and double-loop learning from W. Ross Ashby's "Design for a Brain" (1960).
On case studies of known companies, such as Intel, General Motors, etc., the authors show "primary inhibitory loops" that inhibit organizational learning, and "conditions for error", and how to avoid them. The following list gives the most common "conditions for error" and how to avoid them:
- Vagueness : Specify
- Ambiguity : Clarify
- Untestability : Make testable
- Scattered information : Concert
- Information withheld : Reveal
- Undiscussability : Make discussable
- Uncertainity : Inquire
- Inconsistency/incompatibility: Resolve
In part I, the authors introduce the conceptual framework, both for organizational learning and for the relationship between research and practice. In part II, they introduce and illustrate concepts central to limited learning. Part III presents a brief classroom-based example. Part IV is the review of the recent history of the field of organizational learning.
Despite of the brilliant content, the book which is marked as "Reprinted with corrections August, 1996", which I have (paperback), is awfully printed. It is really the eye-killer. And nevertheless, it has some typos. Please try to find a version which is not "Reprinted with corrections August, 1996".
Rating: 5
Summary: Definitive: how people politics stop organisational learning
Comment: This is the definitive book on how people politics preventorganisational learning, especially when a company needs a doubleturnround. That is a change of culture as well as strategy. Some of the early chapters are a bit heavily academic, but the pursuit is worthwhile if you want to understand how many big old western organisations stop working - instead of reinventing themselves - whenever a competitor dramatically changes the rules of the marketplace. The authors seem to imply that what they call double loop learning across every department of an organisation is both so laborious as a change process and requires such extraordinary levels of mutual trust that it might be better to raise an old organisation to the ground, and start from scratch. Their research is full of evidence why the last two decades have seen so much downsized leadership. One question that occurs to me is will their pessimistic conclusions hold true now that companies can use internal media like intranets to turn all employees' thinking around at the same time? If you would like to discuss this or other provocations relating to this work, I would be delighted to help form an interactive book discussion club.
Chris Macrae, editor of Brand Chartering Handbook and MELNET www.brad.ac.uk/branding/ E-mail me at [email protected]
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Title: On Organizational Learning by Chris Argyris ISBN: 0631213090 Publisher: Blackwell Publishers Pub. Date: February, 1999 List Price(USD): $53.95 |
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Title: Overcoming Organizational Defenses : Facilitating Organizational Learning by Chris Argyris ISBN: 0205123384 Publisher: Prentice Hall Pub. Date: 15 March, 1990 List Price(USD): $95.00 |
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Title: Knowledge for Action by Chris Argyris ISBN: 1555425194 Publisher: Jossey-Bass Pub. Date: 01 April, 1993 List Price(USD): $44.00 |
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Title: Theory in Practice : Increasing Professional Effectiveness by Chris Argyris, Donald A. Schön ISBN: 1555424465 Publisher: Jossey-Bass Pub. Date: 03 February, 1992 List Price(USD): $38.00 |
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Title: The Reflective Practitioner: How Professionals Think in Action by Donald A. Schon, Luria ISBN: 0465068782 Publisher: Basic Books Pub. Date: June, 1983 List Price(USD): $26.95 |
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