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Title: Handbook of Total Quality Management by Christian N. Madu ISBN: 041275360X Publisher: Kluwer Academic Publishers Pub. Date: December, 1998 Format: Hardcover Volumes: 1 List Price(USD): $322.00

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Average Customer Rating: 5

Rating: 5
Summary: great book to read
Comment: it seems to be a great ,full with knowledgement and i think it's interesting book and worth reading...

Rating: 5
Summary: An excellent reference book for all interested in quality.
Comment: This is perhaps, the most authoritative handbook in total quality management with an excellent coverage of all topics. It contains a section on notable authors that summarises the work of major authors in quality and a glossary that defines the common terms. Every important quality topic is covered in a chapter unlike other reference quality books. There are no redundant discussions. It is a must have book even though highly priced but well worth it.