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Title: Situational Leader by Paul Hersey ISBN: 0-446-51342-3 Publisher: Warner Books Pub. Date: June, 1992 Format: Hardcover Volumes: 1 List Price(USD): $19.95

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Average Customer Rating: 4 (2 reviews)

Rating: 3
Summary: People are different. So manage them differently.
Comment: This slender management text gives the reader a decent leg-up on the challenge of managing four general types of employee (or peer, if you have a lead role). Although the title says "Situational Leader", I'm not sure this is precisely leadership as much as management skill building. Much of the work deals with assessing the people in your group, and making two decisions: how compentent is this person for the task, and how motivated is this person to accomplish the task? The four possibilities each have their own set of challenges.

Obviously, the unskilled and unmotivated person requires the most effort, as a manager will need to spell out in detail subtasks and ensure each subtask is accomplished. More subtle but no less important is the management of your skilled and motivated team members. Failing to acknowledge the achievements or to trust their competency could also lead to problems, perhaps even worse because a manager depends upon their superstars in a crunch.

I'm not a big fan of the hypothetical dialogue the author has chosen to illustrate workplace relevance, but it serves to introduce topics well and make them clear, if not obvious. Properly studied and boiled down to a few chapters, this has a place in anyone's management library.

Fred

Rating: 5
Summary: Organized Common Sense
Comment: I'd taken a class in Situational Leadership years ago when I was at IBM. Having taken nearly every management course that's come down the pike I can tell you it was the only that I could use at the end of the first day of training . . . and use at home! This little book, The Situational Leader has all the same material that was in my class: how to vary your style to meet the needs of people you want to lead, how to diagnose readiness, how to develop people and what to do when performance slips. I use it in my consulting practice now. This material is over thirty years old and more useful now than ever before! I gave it 5 stars and recommend it to anybody who wants to be more successful and effective at leading up, down, across and at home.

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