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Title: Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results by Paul R. Niven ISBN: 0-471-07872-7 Publisher: John Wiley & Sons Pub. Date: 15 March, 2002 Format: Hardcover Volumes: 1 List Price(USD): $45.00

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Average Customer Rating: 5 (8 reviews)

Rating: 5
Summary: Muy recomendado/ highly recomended
Comment: Adquirí este libro y no puede parar de leerlo hasta que lo terminé. Simple, bien escrito, práctico.
Probablemente es el libro mas útil sobre el tema que se haya publicado

It is a simple written, useful book, you wont stop reading until its finished.

Rating: 5
Summary: Learn How to Do It
Comment: If you are interested in the experience of companies that implemented the BSC, read the Kaplan and Norton books. Now if you want to learn HOW TO actually DO IT then this book is for you. Instead of selling the reader on the BSC concept Paul Niven teaches the BSC step by step - just like the book title says. I particularly liked Chapter 5 - commonly used measures from each of the BSC perspectives. This is a good book to have if you are implementing or planning to implement the BSC.

Rating: 5
Summary: Outstanding BSC Handbook
Comment: This book makes BSC theory utterly accessible. It provides an appropriate amount of background for those who do not know BSC theory well, but the balance of the book is dedicated to implementing BSC for almost any type of company (profit, non-profit, public sector). Niven's language is clear and thorough and his book serves as a step-by-step implementation plan for BSC.

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