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Title: One Size Fits One : Building Relationships One Customer and One Employee at a Time by Gary Heil, Tom Parker, Deborah C. Stephens ISBN: 0471331678 Publisher: John Wiley & Sons Pub. Date: 1999 Format: Hardcover Volumes: 1 List Price(USD): $29.95

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Average Customer Rating: 5

Rating: 5
Summary: Outstanding resource
Comment: This book will be a great resource to my workplace and our efforts to find a style of management that will take us into the future. Gary Heil seems to have a finger on the pulse of what will work in the workplace today.

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