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Title: Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies by Paul R. Niven ISBN: 0-471-42328-9 Publisher: Wiley Pub. Date: 20 June, 2003 Format: Hardcover Volumes: 1 List Price(USD): $45.00 |
Average Customer Rating: 4.67 (3 reviews)
Rating: 5
Summary: A book for the 21st century
Comment: Niven is one of the best authors on BSC. If this administration and communications tool has been hailed as one the best new concepts in the business world, in nonprofit and government administration it can have even more impact. It is a great general introduction, but even seasoned experts will find enlightenment and a great very updated bibliography. Works very well as a textbook for nonprofit management with HBS cases.
Rating: 5
Summary: Clear, informative and highly implementable advice
Comment: Although the Balanced Scorecard has taken over performance mangagement thinking in business, its linkages and adaptability to public and non-profit organizations has remained extremely challenging. I currently am resposible for leading planning and strategy development for a large social services provider in Canada. Being a strong proponent of Balanced Scorecard theory, I anxiously waited two months for Paul Niven's latest book to hit the shelves in hope that I could adapt the balanced scorecard approach to evaluate our organization's strategy. Long story short >> Balanced Scorecard for Government and Nonprofit Agencies was an incredible investment, and we are now on the way to better measuring and reporting on our organization's progress with the help of this book's advice, tips and proecess design steps.
Paul Niven's writing style provides a clear and informative description of the balanced scorecard approach to performance planning and measurement - and presents easy-to-follow steps for designing and implementing performance systems to monitor and evaluate the impact of nonprofit and public sector programs. I highly recommend this easy-to-read book to anyone interested in understanding how the world's leading approach to performance measurement and management can be successfully incorporated into your organization.
Rating: 4
Summary: Good & Practical Book on Balanced Scorecard
Comment: I've read most of the literature on the Balanced Scorecard and the previous books by Norton & Kaplan and Paul Niven himself. Being a Management Consultant of 15 years, I worked with numerous for-profit and not-for-profit organizations and have the usual skepticism towards theory books. This latest book on Balanced Scorecard was easy-to-read with numerous examples from Balanced Scorecard implementations in public sector. I found the step-by-step approach to be practical and quite down-to-earth with numerous take aways for a reader interested in BSC or a performance management practitioner, like myself. The book rightly touches upon the challenges in the scorecard implementations, and offers valuable advice. If you haven't read any previous books on this subject, you can read this book alone for a good idea on what the Balanced Scorecard is all about, and how you go about its implementation.
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Title: Strategy Maps: Converting Intangible Assets into Tangible Outcomes by Robert S. Kaplan, David P. Norton ISBN: 1591391342 Publisher: Harvard Business School Press Pub. Date: 02 February, 2004 List Price(USD): $35.00 |
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Title:The Balanced Scorecard for Public-Sector Organizations by Robert S. Kaplan ASIN: B00005RZ9M Publisher: Harvard Business School Press Pub. Date: 26 June, 2004 List Price(USD): $9.50 Comparison N/A, buy it from Amazon for $9.50 |
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Title: Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results by Paul R. Niven ISBN: 0471078727 Publisher: Wiley Pub. Date: 15 March, 2002 List Price(USD): $45.00 |
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Title: The Balanced Scorecard: Translating Strategy into Action by Robert S. Kaplan, David P. Norton ISBN: 0875846513 Publisher: Harvard Business School Press Pub. Date: 01 September, 1996 List Price(USD): $35.00 |
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Title:Overcoming the Barriers to Balanced Scorecard Use in the Public Sector by Robert S. Kaplan ASIN: B00005UMM8 Publisher: Harvard Business School Press Pub. Date: 26 June, 2004 List Price(USD): $9.50 Comparison N/A, buy it from Amazon for $9.50 |
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