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The Quality Journey: How Winning the Baldrige Sparked the Remaking of IBM

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Title: The Quality Journey: How Winning the Baldrige Sparked the Remaking of IBM
by Joseph H. Boyett, Stephen Schwartz, Laurence Osterwise, Roy Bauer
ISBN: 0525936599
Publisher: E P Dutton
Pub. Date: October, 1993
Format: Hardcover
Volumes: 1
List Price(USD): $23.00
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