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Title: The Basics of Benchmarking by Robert Damelio ISBN: 0-527-76301-2 Publisher: Quality Resources. Pub. Date: 01 February, 1995 Format: Paperback Volumes: 1 List Price(USD): $9.95

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Average Customer Rating: 3 (1 review)

Rating: 3
Summary: Hardly more than a set of lecture slides
Comment: Wenn I received this book, I was thoroughly disappointed. Although I could have known that this wasn't exactly an encyclopedia from the indicated size (do YOU ever check?), I wasn't prepared for the size of the print or the large amounts of white space on the pages.

Being fair, the contents of the booklet are interesting and correct, there's just so little of it. I've seen FAQ-pages of websites that had more content than this booklet (or should I say "brochure"?). On the whole, there seems to be little more here than a high-level mentioning of topics in the field than a true introduction into the topic for would-be doers.

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