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Title: Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance by Robert C. Camp ISBN: 0-527-91635-8 Publisher: ASQ Quality Press Pub. Date: June, 1989 Format: Hardcover Volumes: 1 List Price(USD): $34.00

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: Excellent how-to book on benchmarking - worth every minute
Comment: Camp does a marvelous job of providing the reader with the why's and wherefore's of the benchmarking process. Very easy reading yet quite complete and informative on the methodology and the use of benchmarking analyses.

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