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Emotional Intelligence : Why It Can Matter More Than IQ

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Title: Emotional Intelligence : Why It Can Matter More Than IQ
by Daniel Goleman
ISBN: 0-553-37506-7
Publisher: Bantam
Pub. Date: 02 June, 1997
Format: Paperback
Volumes: 1
List Price(USD): $16.95
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Average Customer Rating: 3.88 (155 reviews)

Customer Reviews

Rating: 5
Summary: Life changing perspective
Comment: This is one of the best books ever written because it truly makes the case for the value of emotional intelligence. We have all met people who have high IQ's but are not in control of their emotions and sabotage their lives. I bought this book after reading the reviews and it is worth every cent. I also bought Optimal Thinking: How To Be Your Best Self based on the same reviews and agree that Optimal Thinking provides the actual "How" to master disturbing feelings, achieve emotional mastery and get our most important needs met. Emotional Intelligence deserves 5 stars for providing the "Why" and Optimal Thinking deserves 5 stars for providing the "How."

Rating: 4
Summary: Feeling smart, feeling good...
Comment: Ever since I read Martin Gardiner's book on multiple intelligences, I have been intrigued by the study of how we learn and the different types of intelligence. No one disputes that mathematical/analytical brain-power is a very different type of intelligence from the kind of bodily intelligence that makes someone a graceful gymnast or a super athlete; while there is often some cross-over between the kinds of intelligence that make for good mathematicians and good musicians, the kinds of intelligence that are brought to bear on different parts of our lives get developed in different ways.

One of the more controversial and overlooked types of intelligence is Emotional Intelligence. I do not agree with the idea that one's EQ is in some way opposite from the IQ, the standard intelligence quotient idea (which in and of itself is calculated and reliant on different criteria depending upon the test). I don't believe that Goleman ever makes such a dramatic claim as to show a precise inverse relationship between the EQ and IQ. He does show that there are different kinds of difficulties that can arise, and that a high IQ does not necessarily (or even often) translate into a high EQ.

After a brief introduction exploring the general issues of intelligence and the power of emotions, Goleman
looks at new discoveries in brain anatomy and architecture, particularly as it pertains to what happens when emotions 'take over'. The second, and longest, section of the book looks at the nature of Emotional Intelligence. This is being able to understand oneself as well as others, being able to control emotions (or not), and drawing on Aristotle's phrase from the Nicomachean Ethics, being able to have the right degree of emotion at the right time for the right reason for the right duration. Goleman's third section incorporates the general ideas of Emotional Intelligence into the broader context of living, stating that one's emotional intelligence is in fact a more critical factor than pure computational intelligence at being 'successful' in many important parts of life - from personal relationships to professional relationships, self-satisfaction and self-growth, emotions often hold sway over traditional 'intelligence'. The fourth section examines developmental issues, leading to the final section exploring what happens when such development goes wrong.

Goleman's observation that children seem to be increasingly depressed, despondent, violent and unruly than in the past may or may not be accurate - unfortunately, such comparisons with the past often rely on shaky anecdotal evidence or studies whose parameters are different, and thus whose conclusions cannot be accurately compared. However, it certainly seems that these are true observations. Goleman warns of a coming crisis as unprepared children face an adulthood full of emotional stress and crises for which they have not developed coping skills. Goleman calls for more emphasis on emotional intelligence issues - anger management, conflict resolution, sense of self, etc. for school children to reduce violence and potential for crime.

Overall, this book presents interesting ideas. The idea of Emotional Intelligence is fairly new, and will no doubt be adapted and revised in the coming years. Goleman's task here may be less of a comprehensive overview rather than an introductory shout to the community that needs to address the issue.

Rating: 5
Summary: How to understand emotions and make the most of them
Comment: I read this book in 1997 and was fascinated with the content, especially information about "flooding" ie. when we are emotionally overloaded and we can't respond effectively. I was also particularly interested in Dr. Goleman's research into the components of emotional intelligence -- self-awareness, impulse control, persistence, zeal and self-motivation, empathy and social deftness. Dr. Goleman explains what happens to us neurologically when we experience emotions and why emotional intelligence is important. After reading his book, I was left with questions such as, "What do my emotions mean? How do I deal with my emotions when they occur?" These questions are specifically answered in Optimal Thinking: How to Be Your Best Self by Dr. Rosalene Glickman. Dr. Glickman explains why and how each emotion is experienced, the messages they bring, and questions to ask yourself and others to best resolve emotions and achieve emotional mastery. In my opinion, these books belong in every family and in every workplace.

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