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First, Break All the Rules: What the World's Greatest Managers Do Differently

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Title: First, Break All the Rules: What the World's Greatest Managers Do Differently
by Marcus Buckingham, Curt Coffman
ISBN: 0-684-85286-1
Publisher: Simon & Schuster
Pub. Date: 05 May, 1999
Format: Hardcover
Volumes: 1
List Price(USD): $27.00
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Average Customer Rating: 4.27 (168 reviews)

Customer Reviews

Rating: 5
Summary: Must read for managers of all levels
Comment: If you think you can change people, think again. If you think one of a manager's job is to help people improve upon their weaknesses, think again. If you think climbing the corporate ladder is the best way to improve one's position in the corporate world, well, you got it, think again.

This book, written by Marcus Buckingham and Curt Coffman, and based on 25 years of research by the Gallup Organization, on over 1 million respondents, has debunked a number of management "myths". I put myths in inverted commas simply because they were "truths" -- until First, Break All The Rules (published by Simon & Schuster, London, New York, 1999, ISBN 0-68486138-0) came along.

The Gallup Organization discovered, after asking one million people hundreds of different questions on the subject of managing others, that people excel only when their talents are put to use. Talents are the recurring patterns of thought and behavior that can't be turned on and off at will. They can't be created or altered. According to the authors, people don't change much. Managers should not waste time changing their subordinates, or making them into what they are not. You cannot give new talent to a person.

The books suggests that every human being has talent, and all roles/functions/jobs in a company require talent. You cannot train or develop talent, but you can train, develop and enhance skills and proficiencies. Talent leads to interest; interest leads to motivation; motivation leads to a desire to learn; a desire to learn leads to skills and proficiencies

As for the corporate ladder, the authors suggest that you should throw it away. For example, good sales person might not perform well if she is promoted to sales manager position. She might not have the talent to manage others. Instead, let her continue in the sales position, but improve upon the salary and benefits.

Rating: 5
Summary: The Best in 15 years
Comment: This book is by far the best book on management and organizational growth that I have read in the past 15 years. My favorite book for many years was Bennis & Nanus' "Leaders". This ranks right up there. I've read a lot of management, leadership, and employee development books. The research this book is based on led the authors to clearly state something which makes a great deal of sense. I appreciate the 12 questions which capture the most information about employee satisfaction. I can use this every six months to measure and plan. The single greatest insight I used immediately was the distinction of "hiring for talents" and helping people grow in their inherent talents. It was so well stated that I immediately used the list at the back of the book in an interview question for hiring skilled professionals. Many thanks to the Gallup organization and the authors for writing one of the most useful books I've ever found on this subject.

Rating: 5
Summary: Out of the box to say the least
Comment: This book challenges conventional wisdom. The fact of the matter is that the coventional ways of succeeding don't work, at least not any more. To succeed today you have to go outside the box and do things differently. First Break All The Rules shows you how to do that.

I also recommend Super Self, a book that shows you how to go beyond optimal performance to super performance. How to become ten feet tall and bullet proof.

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