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Title: You Don't Say: Navigating Nonverbal Communication Between the Sexes by Audrey, Ph.D. Nelson, Susan K. Golant ISBN: 0-7352-0347-4 Publisher: Prentice Hall Pub. Date: 02 March, 2004 Format: Paperback Volumes: 1 List Price(USD): $15.95

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Average Customer Rating: 5 (5 reviews)

Rating: 5
Summary: Excellent, Useful and Provocative!!
Comment: Audrey Nelson, in a very personal way, has laid out many aspects of communication and behavior between the sexes that I had not acknowledged. This excellent book increased my awareness about different facets of communication that are obvious (and some not so obvious), that I had not previously given recognition or attention. "You Don't Say" has helped me professionally in my project management consulting career, as well as personally in my daily interactions with my family, friends, and colleagues. I recommend this provocative and personably written book, full of colorful stories and examples, to everyone I know. Audrey's useful portrayal of this topic is applicable to anyone who has to communicate with males and females. I look forward to her next book!

Rating: 5
Summary: Sophisticated and useful analysis
Comment: The issue of gender and nonverbal communication is complex. Dr. Nelson provides an analysis of nonverbal communication as it relates to gender in a way that sufficiently captures its complexity. Drawing on research and anecdotes from her own experience and that of others, she provides information about this issue in a sophisticated way. But she doesn't stop there. She goes on to suggest how to make use of this information to improve personal and professional communication. I found the book very useful.

Rating: 5
Summary: understanding womanspeak
Comment: A great insight as to why men and women "hear" things differently from one another. It's fascinating to realize that the sexes approach communication from completely different sets of perspectives. This book has given me insight into my own inabilities to make myself understood by the women who surround me, at work and at home.
I would recommend it especially to managers and employers seeking to integrate a more holistic approach to communication between the sexes in the workplace.

Nelson has tried to show that it isn't necessary to attribute blame when "the message" isn't as clear as it could be. She offers insights into how to develop a way of listening that facilitates better understanding and dialogue.