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Practice What You Preach : What Managers Must Do to Create a High Achievement Culture

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Title: Practice What You Preach : What Managers Must Do to Create a High Achievement Culture
by David H. Maister, David Maister
ISBN: 0-7432-2320-9
Publisher: Free Press
Pub. Date: 02 July, 2003
Format: Paperback
Volumes: 1
List Price(USD): $14.00
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Average Customer Rating: 4.14 (14 reviews)

Customer Reviews

Rating: 5
Summary: Just get this book!
Comment: This book has it all: a complete vision on managing a profitable business as we have come to know and expect from Maister; emperical evidence that focusing on people-issues (clients and personell) instead of money will do it; scientific back-up of the 'complex-approach' and true life stories that, again, prove the case. Not many books survive the hype. Maister's "Managing the Professional Service Firm" did, and this book certainly will. Any manager worth his/her paycheck should read this book and give themselves, and their subordinates, the chance of succes. I own many books, most of which came from Amazon, but if I were to select only five to rescue from a fire, this one would most certainly be among them.

Rating: 5
Summary: THERE ARE NOT ENOUGH STARS FOR THIS ONE!
Comment: David Maister has learned what so many managers have failed to understand. This book should be a staple in every manager's office from the day he enters the management field. As a teacher and counsellor in business management, I can attest first hand that Maister's approach works. Through the author's Path to Performance, he shows the importance of instilling trust and respect. This translates to productive and motivated employees, strong and successful management by objectives (as opposed to management by crises) and satisfied clients/customers. The end results: maximizing a company's full potential, increasing profitability and becoming recognized in the community as a respected corporate entity. I highly encourage anyone in management, whether it is a two or three person operation or a multinational corporation, to read this well-written book. There is always room for a company to grow no matter how successful you think you may be. Even some of the most historic, well-established, successful conglomerates have crashed and burned. Do you and your company justice by reading the book - there is always room to learn and grow!

Rating: 2
Summary: Managers can skim for value, but probably not worth the time
Comment: While there's definitely some value in the things he says about the relationships between work environment and client respect, it was hard to say that his use of statistics matched what I remember from college. It would've been worth either eliding the high-level use of statistics entirely or just subjugating larger sections on the correlations and significance to a detailed appendix -- like papers on new type systems, people want to know that the semantics are sound in detail, but don't necessarily want to see every proof of every lemma interspersed with the text.

Additionally, it wasn't clear how to turn this into anything other than personal action items. It was easy to understand that you should change things in your company, but there wasn't a ton of advice around how to actually make the changes suggested.

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