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Title: The Trusted Leader by Robert M. Galford, Anne Seibold Drapeau ISBN: 0-7432-3539-8 Publisher: Free Press Pub. Date: 31 December, 2002 Format: Hardcover Volumes: 1 List Price(USD): $25.00 |
Average Customer Rating: 3.83 (6 reviews)
Rating: 1
Summary: Didn't work for me
Comment: I spent a couple hours with this book and can honestly say that I discovered very little new or insightful information. I have modest expectations of books like these, figuring that if I can capture one new useful piece of wisdom, my time and money would be well spent. Unfortunately, I did not find anything useful here.
In addition, I found the style of the book made it hard to move through the book quickly while easily capturing the few big ideas. Do authors who write books like these really think that senior executives have the time to read 250 pages of dense text ? Get to the point, and get out. But, then I guess no one would pay ...for a 25-page book !
Rating: 3
Summary: Managerial Trust: Difficult to Gain, but Easy to Lose
Comment: Authors Galford and Drapeau are two individuals with extensive experience in management. These two people have been involved in top corporate management for many years, working with Pepsi Co., FTD Florist, and others. They wrote this book to stress the importance of trust between all levels of management and the immediate employees.
Just how important is trust in a corporation? Well, the authors think it ranks at the very top of the list because it is through trust that all other corporate activites (in the business sense) are based. The first part of this book gives an overview of trust, followed by a section that identifies the tools of trust. Proper conduct of a trusted leader is discussed next, followed by a troubleshooting guide of sorts, that explains what to do when key individuals leave; how to handle crises involving trust; and how to repair the damage when trust is lost. There's even a self- assessment questionnaire that you can take to estimate the level of trust in your company.
I like the way the authors of this book progress from defining the issue, to demonstrating how trusted leaders behave, to identifying problems and, finally, to offering solutions. They cover most of the important areas except for one: they don't really address the fact that most managers do, indeed, tell lies. In some cases the lies told are critical to the success of the company (like in the case of not talking about a new product currently in development). In other cases, the lies told are required as part of the job (for example, pretending that the director's plan of action is great when the manager knows in his heart that it's not). These situations can affect trust in adverse ways, but the authors do not touch on these issues.
Management books are often a little bit slow to read and sometimes can be rather repetitive in nature. This book is no exception. I found certain parts rather dull, and I had to make myself determined to finish. I kept nodding off as I tried to read. After so long, I got really tired of reading the word "trust". I know that trust is the main subject of the book, but it still got repetitive after a while.
Trust in the corporate arena is very important for the success of a business. When I think back to the past few years and all the examples of corporate mismanagement, especially with Enron, it's easy to see why the authors of this book really drive home the point that trust DOES matter! Without it, a company is doomed to fail.
Rating: 4
Summary: weLEAD Book Review by the Editor of leadingtoday.org
Comment: The Trusted Leader is a book that has long been needed. Trust is a subject that has woefully been lacking in many past books on leadership and in some respected educational institutions that should have been teaching it. The result of this neglect is evident in the daily news, which has been reporting on the indictment or conviction of numerous business executives for corruption. Our jaded generation is skeptical of most positions of leadership for good reason. For too many, the importance of trust has been clouded by personal greed. Galford and Drapeau boldly discuss this subject with clarity, common sense and research. The authors wrote this book primarily for those in senior leadership roles, but its content is certainly applicable to most anyone.
This book is composed of fourteen chapters within five parts or themes. The parts are logically presented and include...
Part One: An Overview Of Trusted Leadership
Part Two: Identifying And Applying The Tools Of Trusted Leaders
Part Three: How Trusted Leaders Work
Part Four: Defining Moments
Part Five: Building Trust In Perspective
The Trusted Leader is a comprehensive discussion of trust beginning with the definition of trusted leadership and concluding with the importance of leaving a legacy of trust when you depart the organization. As the authors state, "we feel strongly that creating a community of trusted leaders who can then help trust permeate through all levels of an organization-particularly in today's business context-is critical to every company's long-term survival and success."
Galford and Drapeau have written this book using their own research, personal observations and case examples. They offer a series of interactive exercises to determine where trust can be supplemented and improved. In addition, they also offer some diagnostic tools to help the executive rebuild trust. A remarkable "Self-Assessment" tool presented in chapter 2 is one that you will want to revisit often! ...
As a credit to its authors, this book was envisioned and started before the Enron, Global Crossing, Adelphia Cable, Tyco and WorldCom scandals broke. It is timely and its message is long overdue. If you want to study a vital yet unfrequented area of leadership, The Trusted Leader is definitely a book you will want in your personal library.
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Title: Building Trust: How to Get It! How to Keep It! by Hyler Bracey ISBN: 0972521704 Publisher: HB Artworks, Inc. Pub. Date: 06 January, 2003 List Price(USD): $9.95 |
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Title: Trust in the Balance : Building Successful Organizations on Results, Integrity, and Concern by Robert Bruce Shaw ISBN: 0787902861 Publisher: Jossey-Bass Pub. Date: 11 March, 1997 List Price(USD): $29.95 |
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Title: Trust and Betrayal in the Workplace by Dennis S. Reina, Michelle L. Reina ISBN: 1576750701 Publisher: Berrett-Koehler Pub Pub. Date: 15 December, 1999 List Price(USD): $27.95 |
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Title: Building Trust: A Manager's Guide for Business Success (A Fifty-Minute Series Book) by Mary Shurtleff ISBN: 1560525142 Publisher: Crisp Pubns Pub. Date: November, 1998 List Price(USD): $13.95 |
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Title: Built on Trust : Gaining Competitive Advantage in Any Organization by Arky Ciancutti M.D., Thomas L. Steding Ph.D. ISBN: 0809224461 Publisher: McGraw-Hill Trade Pub. Date: 01 September, 2000 List Price(USD): $24.95 |
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