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Title: E Writing: 21st Century Tools for Effective Communication by Dianna Booher ISBN: 0-7434-1258-3 Publisher: Pocket Pub. Date: 15 February, 2001 Format: Paperback Volumes: 1 List Price(USD): $14.95 |
Average Customer Rating: 5 (7 reviews)
Rating: 5
Summary: Great resource
Comment: A book to keep on your desk at work and give to any person who writes marketing or technology documents, emails, other correspondence. Easy to look up subject areas in the index.
Rating: 5
Summary: One of my most-recommended books for technical people
Comment: I manage a team of software developers. Like me, they and other technical people tend to be too verbose in their emails, not being clear about what action needs to be taken, formatting poorly, etc.
What we learn liberal arts colleges is an academic communication style that is too verbose, takes too long to get to the point, and full of information in all the wrong places. Technical schools, on the other hand, often don't teach anything about writing, sometimes leaving their graduates unclear on how to communicate except on detailed, technical subjects.
Booher has written a very accessible book that addresses good writing from a non-pedantic, not-your-high-school-english class perspective.
I kept this book at my side while writing a proposal that had to be content-dense yet short and readable. I have since bought several copies of her book to hand out to people around the office.
Communication is very difficult, made even harder by the 'words only' content of email. Today we are interacting primarily in email with our customers and the management chain. Booher explains how to significantly increase the chance that your emails are read and acted upon, providing good boosts to your career, reduced chances of "what do you mean you asked me to do something?" problems, and ways for you to improve your reputation as an effective, competent employee.
Her attention to whitespace and formatting is, in my opinion, very useful. I've since become a lot more aware of how much more readable my communications are when I take time to include lists, blank lines, headers, etc. to help the reader break up my content into digestable chunks. A key learning: remembering that the reader is not simply waiting on the edge of his chair to devour every word of my carefully crafted email but, rather, sees it as yet another stream of words in the midst of a flood that he has to quickly evaluate for its usefulness and relevance.
She includes many "Good", "Bad", "Okay but could be better" examples for those who learn by example, rules for those who like rules, and just the right amount of verbiage to convey the concepts without violating her own rules of conciseness.
I have not found the 'email ettiquette' portions nearly as useful, nor the detailed grammar section. But if you're new to office email, or need a brushup on your high school grammar (complete with good examples), you will find them helpful.
Despite those two sections, I found the book gave more than enough value for its cost, and it has earned a place on my short 'review on occassion and keep close to hand' list of books.
From the length of this review, you can see I haven't completely mastered all of her techniques. But she has led to noticable improvements in my writing, and I'm on the right path.
Rating: 5
Summary: E-Mail and More
Comment: When I first picked-up this book, I expected a pedantic approach to creating quick-and-dirty e-mails. There is some attention to e-mail correspondence, but this volume is considerably more comprehensive than what I expected. Young people, particularly, highly oriented to computers and e-mail will benefit greatly from this book. So will people in administrative roles where writing clearly and succinctly is so critically important in this sped-up world.
After 60-some pages on writing for the electronic medium, Booher launches into a wealth of material on good writing principles in general. On one hand, one could say this content takes us away from the title of the book. On the other hand, what Booher has done is really valuable for the reader: everything you need to know to put together good letters, memos, reports, proposals, meeting minutes-it's all here in one place. There's even a five-chapter section on editing!
Want more than this? Bonuses include a glossary of grammatical terms (Miss Hardy would have loved for me to know all this stuff back in high school). E-Writing will serve as a good reference manual as well as a helpful book to read from cover to cover. The layout makes it easy to understand, as well as find what you're looking for. The comprehensive index is also helpful.
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Title: Office Emails that Really Click by Maureen Chase, Sandy Trupp ISBN: 1890154180 Publisher: Aegis Publishing Group, Ltd. Pub. Date: 01 October, 2000 List Price(USD): $12.95 |
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Title: Get to the Point! Painless Advice for Writing Memos, Letters and E-mails Your Colleagues and Clients Will Understand by Elizabeth Danziger ISBN: 0609807609 Publisher: Three Rivers Press (CA) Pub. Date: 11 December, 2001 List Price(USD): $14.00 |
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Title: E-Mail Etiquette: Do's, Don'ts and Disaster Tales from People Magazine's Internet Manners Expert by Samantha Miller ISBN: 044667804X Publisher: Warner Books Pub. Date: 01 November, 2001 List Price(USD): $12.95 |
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Title: Elements of E-Mail Style : Communicate Effectively via Electronic Mail by David Angell, Brent Heslop ISBN: 0201627094 Publisher: Pearson Education Pub. Date: 31 March, 1994 List Price(USD): $19.99 |
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Title: Effective Business Writing: A Guide for Those Who Write on the Job by Maryann V. Piotrowski ISBN: 0062733818 Publisher: HarperResource Pub. Date: 01 July, 1996 List Price(USD): $12.00 |
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