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Systems Thinking: Managing Chaos and Complexity : A Platform for Designing Business Architecture

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Title: Systems Thinking: Managing Chaos and Complexity : A Platform for Designing Business Architecture
by Jamshid Gharajedaghi
ISBN: 0-7506-7163-7
Publisher: Butterworth-Heinemann
Pub. Date: 10 May, 1999
Format: Paperback
Volumes: 1
List Price(USD): $27.95
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Average Customer Rating: 4.67 (12 reviews)

Customer Reviews

Rating: 5
Summary: The book is needed in every person's hip pocket,now!
Comment: Gharajedaghi's book is not only a necessary addition to any systems library, but a MUST for everyone's hip pocket - whether doctor, lawyer, cleric, business person, nurse, educator and human being living now. Gharajedaghi has provided the conceptual framework and operational methodology in an exceptionally readable, and very useable text. This book is not the typical "how to" book, giving steps to follow; but provides the depth theory and background necessary for user UNDERSTANDING now, and frees the user to design and create interventions well into the 21st century. If you are interested in "making sense" out of the chaos and complexity around you; if you are interested in providing the necessary structure, process, and function that equates to a new business architecture in your environment, then you have found the best resource in this book. It is most inclusive, it goes from A to Z, and further you will not find as comparable and complete a resource anywhere, for it readys you for the 21st century. Thus check your hip pocket, and add SYSTEMS THINKING: MANAGING CHAOS AND COMPLEXITY:A PLATFORM FOR DESIGNING BUSINESS ARCHITECTURE, if necessary.

Rating: 5
Summary: A necessary addition to any systems library
Comment: Gharajedaghi's book will become one of the cornerstones of systems thinking. It presents basic systems concepts in a comprehensive and understandable manner. It then shows how these concepts should be applied to the design of organizations that wish to thrive in the "new world" environment. The book begins with theory, then moves to the nuts-and-bolts of organization architecture. Afterwards, it provides detailed case studies of the work done in organizations from a range of social sectors - health care, power, equipment manufacturing, hotel/motel/resort, community development -- to demonstrate the generic quality of the systems approach. The book might take extra effort for the novice, but it is the kind of work that students keep coming back to again and again as light bulbs go on in their heads. Gharajedaghi has made an important contribution.

Rating: 5
Summary: Practical systems thinking!
Comment: I have just reread Mr. Gharajedaghi's book. It is a very thoughtful and engaging review of systems thinking placed in the context of other world views in Modern Times. It is occasionally and with good humor spiced with thoughts from Persia, as well as from the author's direct experience with Russell Ackoff. It ties together thoughts on Business Process Management with larger views on gathering consensus, resolving conflict, engaging in beauty, and managing for profit. It is an ambitious undertaking and succeeds with great integrity.

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