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Six Sigma Deployment

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Title: Six Sigma Deployment
by Cary Adams, Praveen Gupta, Charlie Wilson
ISBN: 0-7506-7523-3
Publisher: Butterworth-Heinemann
Pub. Date: 23 December, 2002
Format: Hardcover
Volumes: 1
List Price(USD): $39.99
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Average Customer Rating: 5 (1 review)

Customer Reviews

Rating: 5
Summary: Sustaining your Customer's Critical Criteria
Comment: Six Sigma Deployment provides a clear visual of the entire six sigma process. This book is a step by step roadmap that will teach you how to better meet or exceed your Customer's Critical Criteria. Anything that fails to meet your Customer's Critical Criteria expectations is considered a defect.

Defects can occur in your products or services, in your human interaction, in advertising, in delivery, in accounts receivable, sales, marketing, R&D, etc. Everything in your organization has at least one opportunity for a defect and most have many opportunities. Six Sigma Deployment will teach you how you can effectively reduce or eliminate defects and sustain your gains.

The fundamental principles of Six Sigma Deployment are to assist the reader in solving problems ... efficiently and effectively. The book contains many graphs, charts, examples and other valuable reference materials regarding the process methodologies.

This book is designed to provide the new or seasoned six sigma practioner with a blue print of "how" to better meet or exceed your Customer's Critical Criteria needs. Six Sigma Deployment steps the reader through the entire process, start to finish! This book is an easy, fun, and valuable read. These fellows have provided a wealth of "how to" and "be able to do" type information on this most important topic of gaining your desired business results, improving your bottom line profits, and best of all delighting your customers.

I recommend you pick this book, give it a good read, and begin right away applying the process to your business needs. You'll find Six Sigma Deployment a valuable reference tool that gets the reader into "be able to do" performance management.

Don't wait for expensive seminars or training on this topic. This book can provide the information you need to assist you in gaining world class performances, increasing your competitive advantages, and increasing your profits. The authors have a great web site on the topic, offer flexible training, newsletters, discussions, and other free information.

Six Sigma Deployment is a hard back "how to" reference book, one you will use for many years to come. Six Sigma Deployment is most likely the best [inexpensive]investment you can make today and one that can bring many "happy" returns long into your future.

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