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CCNP: Support Study Guide

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Title: CCNP: Support Study Guide
by Todd Lammle, Arthur Pfund
ISBN: 0782141528
Publisher: Sybex
Pub. Date: 20 September, 2002
Format: Hardcover
Volumes: 1
List Price(USD): $49.99
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Average Customer Rating: 3.52

Customer Reviews

Rating: 4
Summary: Good Enough, but not as good as his previous works
Comment: I used this book and my own experience to study for the CCNP Support test. I did not use any hands-on time to study and passed the exam with a 896 (692 required to pass). So, based on the fact I passed the test, I have to say the book helped me to pass.

Keep in mind that the CCNP: Support exam is really nothing more than a review of the stuff you SHOULD have learned when you studied for the CCNP: Remote access, Switching and Routing exams, with a small emphasis on basic troubleshooting methodology thrown in. Because of that fact, I found this book really only re-stated things that were in the previous books. The only exception is the first chapter where they talk about basic troubleshooting methodology. (Hint: There were at least 5 questions on the test from this chapter).

The chapter review tests, along with the assessment test, practice test and 'bonus' test on the CD-Rom were very useful in focusing my study away from areas that I knew well and onto the areas where I needed to brush-up. This fact alone makes the book worth its price.

Rating: 5
Summary: Passed the Support exam, the hardest exam in the CCNP series
Comment: This has got to be the hardest exam in the CCNP series. I was sweating bullets. I am thankful for this book, as it did prepare me, but you really have to study hard to pass this exam. If it wasn't for this book, I would have failed for sure, but I did get a 890, which is awesome for this exam. This exam hits hard on ISDN troublshooting. Read the ISDN chapter in this book at least twice before taking the exam. You'll pass, but you have to do some work too! Good luck

Rating: 2
Summary: A good read but not what you need.
Comment: Just took the CCNP Support exam and did not pass. I based my whole preparation on this book and its exam prep software. I read the book twice and went over problem areas on a nightly basis. I was scoring 100% on the sybex edge test prep. Was confident of at least passing. The information in the book did not match up with the exam. Frankly, this book came up short. Though I failed by a calculated two questions, I can say practical job experience contributed more than this book. Things were worded in Cisconese and seemed to be centered around that company's learning objectives with no deviation. The main commands taught in this book were scarcely referred to by any of the test questions.

In conclusion, I would recommend obtaining training materials from Cisco. If they are not available, wait.

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