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Title: The 7 Universal Laws of Customer Value: How to Win Customers & Influence Markets by Stephen C. Broydrick ISBN: 0-7863-0732-3 Publisher: McGraw-Hill Trade Pub. Date: 01 June, 1996 Format: Paperback Volumes: 1 List Price(USD): $24.95

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Average Customer Rating: 5 (5 reviews)

Rating: 5
Summary: The definitive overview
Comment: The 7 Universal laws is easy reading which is good because you will want to refer to it constantly. The ideas presented are the kind which make you wonder why you hadn't seen it so clearly before. Simply useful.

Rating: 5
Summary: For any one working with customer
Comment: this book is very simple, and interesting. this book for evey one working with people. you will learn

Rating: 5
Summary: A Must for Your Business Library
Comment: A lucid, light read that offers powerful insights. This book is a must for the business or marketing person's reference library. Thoroughly enjoyed it!