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Title: People Styles at Work: Making Bad Relationships Good and Good Relationships Better by Robert Bolton, Dorothy G. Bolton ISBN: 0-8144-7723-2 Publisher: AMACOM Pub. Date: April, 1996 Format: Paperback Volumes: 1 List Price(USD): $19.95

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Average Customer Rating: 4.67 (6 reviews)

Rating: 5
Summary: Could save your sanity, and maybe your job!
Comment: Highly recommended. Several years ago, I had a clash of personal styles between my boss and me. I thought she talked like a kindergarten teacher, and she felt that I came on like a steamroller. She was familiar with the methods discussed in this book, although she learned them during a seminar at a former employer. This book helped turn a bad working relationship into an excellent working relationship, and may have saved my job. I learned to "flex" to my boss's style (and to her credit, she flexed somewhat to mine). I reread the book from time to time and try to practice what I've learned. I highly recommend the book to anyone who is running into "people problems" on the job or elsewhere.

Rating: 5
Summary: A method that really makes a difference in the workplace!
Comment: One the best book and method on the subject I have read so far, and I have read quite a few. There are 4 main Communication Styles, and the best thing is that only observable behaviors are used to categorize people in one style or another. No messing around with people's phsyche, and finally a very simple method to effectively relate to other people in the workplace.

I am using Communication Styles with all my direct reports, during meetings, etc. It allows me to convey clearly my messages, and at the same time overcome communication styles differences. This simple method does makes a difference in my daily work not only as a manager but also in communicating with my peers.

This book is a must have in your management library at home.

Rating: 5
Summary: The Best Book I have ever read about Social Styles
Comment: Recently, I became a certified trainer for Social Styles. I have red this book and others and became very knowledgeable about the subject. Also, I have attended several training workshops about the social styles.

I found this book an extremely excellent, well written and well presented. Robert Bolton has presented the concept of social styles based on the observable behavior that we can see others exhibit. These behaviors are the body language, voice tonality and words chosen. After 30 years of writing and training others on Socials Styles, Bolton was able to answer the reader questions along the way by his style of pre-anticipating what might be asked.

I believe the most important contribution that Mr. Bolton introduced is the "How to Flex" to others. "Flex" Concept is the major contribution, in my opinion, to this field. He modified the "Versatility" concept to more detailed and comprehensive approach. Versatility concept was introduced by David W. Merrill, in his book "Personality Styles and Effective Performance". "Flex" concept gives detailed Step by Stop approach to each Social Style of how to deal with the other style. I like the concept of "Rapport" that each style should establish with the other style. "Rapport" concept was not introduced by Dr. Merrill and it is totally a new contribution by Mr. Bolton.

The only difficulty I see that might face the reader is the comprehensive style used by Mr. Bolton that makes the book tending to be more of a Behavioral Research. Also, big amount of introductory material might make the reader loosing interest to complete the book.

I really advocate the interested one about Social Styles to read this great book!!!.

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