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Title: Great Customer Service on the Telephone (The Worksmart Series) by Kristin Anderson ISBN: 0-8144-7795-X Publisher: AMACOM Pub. Date: November, 1992 Format: Paperback Volumes: 1 List Price(USD): $10.95

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: Customer service rescue me book
Comment: This book was absolutely what I have been looking for. It has assisted not only me, but the customers that I work with on a daily basis. Thanks for such great information and Rescue.

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