AnyBook4Less.com	Find the Best Price on the Web Order from a Major Online Bookstore
Home  |  Store List  |  FAQ  |  Contact Us  |
Ultimate Book Price Comparison Engine Save Your Time And Money Keyword AuthorISBN

Title: Coaching Knock Your Socks Off Service by Ron Zemke, Kristin Anderson ISBN: 0-8144-7935-9 Publisher: AMACOM Pub. Date: January, 1997 Format: Paperback Volumes: 1 List Price(USD): $18.95

Your Country USA Canada United Kingdom Australia Austria Belgium France Germany Italy Netherlands Switzerland Currency AutoUSD CAD GBP EUR AUD CHF Delivery Only cheapest delivery All delivery options Include Used Books Are you a club member of: Barnes and Noble Books A Million Chapters.Indigo.ca

Average Customer Rating: 5 (2 reviews)

Rating: 5
Summary: THE best book on customer service out there !
Comment: This is a superb book. I recommend it to everyone. It has a delightful fun tone about it, easy to read with lovely cartoons & it is THE book to read on how to easily & simply coach your staff about customer service.... AND get them to pay attention & actually do it ! It is so logical & so effective. I am a customer service consultant to the top 100 & I find this book invaluable. You MUST read it !

Rating: 5
Summary: Outstanding practical guide on how to actually be a coach!
Comment: This book comes closest to being an actual "how to" coach book. It is a practical, easy to read plan to improve coaching skills or start developing them. Every new coach always asks "where is the book that tells you how to do it?" This is it!

Similar Books:

	Title: The Big Book of Customer Service Training Games by Peggy Carlaw, Vasudha K. Deming ISBN: 0070779740 Publisher: McGraw-Hill Trade Pub. Date: 01 September, 1998 List Price(USD): $19.95
	Title: Delivering Knock Your Socks Off Service by Ron Zemke, Kristin Anderson ISBN: 081440765X Publisher: AMACOM Pub. Date: October, 2002 List Price(USD): $18.95
	Title: Managing Knock Your Socks Off Service (Knock Your Socks Off Series) by Chip R. Bell, Ron Zemke, John Bush ISBN: 0814477844 Publisher: AMACOM Pub. Date: May, 1992 List Price(USD): $17.95
	Title: Great Customer Service on the Telephone (The Worksmart Series) by Kristin Anderson ISBN: 081447795X Publisher: AMACOM Pub. Date: November, 1992 List Price(USD): $10.95
	Title: Knock Your Socks Off Answers: Solving Customer Nightmares & Soothing Nightmare Customers (Knock Your Socks Off Series) by Kristin Anderson, Ron Zemke ISBN: 0814478840 Publisher: AMACOM Pub. Date: October, 1996 List Price(USD): $17.95