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Title: Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty by Anne-Marie Nelson, Steven D. Wood, Stephen W. Brown, Sheryl Bronkesh, Zachary Gerberg ISBN: 0-8342-0922-5 Publisher: Jones & Bartlett Pub Pub. Date: 15 January, 1997 Format: Hardcover Volumes: 1 List Price(USD): $79.95 |
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