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Ama Handbook for Customer Satisfaction: A Complete Guide to Research, Planning, & Implementations

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Title: Ama Handbook for Customer Satisfaction: A Complete Guide to Research, Planning, & Implementations
by Alan Dutka
ISBN: 0-8442-3586-5
Publisher: McGraw-Hill
Pub. Date: 01 July, 1995
Format: Paperback
List Price(USD): $24.95
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