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Title: How To Write First-Class Letters by L. Sue Baugh ISBN: 0-8442-4099-0 Publisher: McGraw-Hill Pub. Date: 11 January, 1994 Format: Paperback Volumes: 1 List Price(USD): $12.95

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Average Customer Rating: 4 (1 review)

Rating: 4
Summary: Most helpful letter writing tool I've read
Comment: In my profession this book is essential! I am an administrative assistant and have read and used dozens of letter writing guides and this one by far is the best. The examples of openings and closings are among the most eloquent and really get the point across. The salutation guide and section on how to address executives to homemakers certainly are the best.

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Title: The Business Style Handbook: An A-to-Z Guide for Writing on the Job with Tips from Communications Experts at the Fortune 500 by Helen Cunningham, Brenda Greene ISBN: 0071382305 Publisher: McGraw-Hill Trade Pub. Date: 12 February, 2002 List Price(USD): $14.95