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Title: Knowledge Management Handbook by Jay Liebowitz ISBN: 0-8493-0238-2 Publisher: CRC Press Pub. Date: 25 February, 1999 Format: Hardcover Volumes: 1 List Price(USD): $99.95

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Average Customer Rating: 5 (2 reviews)

Rating: 5
Summary: Knowledge Management - Here, Now and Here's How
Comment: This book is truly a great resource regarding Knowledge Management. It is a compendium of information concerning knowledge and the management thereof. This Handbook is divided into five sections of high level information: Strategy, People and Measures, Elements, Knowledge Technologies, and Applications. Within each section real world experts provide sound foundations of the methodologies, techniques, and practices in this field. Many concepts discussed throughout this handbook are presented in an bulletized manner for easy assimilation. I found the numerous figures and diagrams in this text-like book complex but full of valuable information as to the relationship of Knowledge Management definitions, concepts and issues.

Knowledge Management is about the "brainware' or "human capital" that exists in a corporation. Today a corporation must invest in their human capital through certification programs, training and education courses, forums and knowledge sharing sessions to maintain and keep their competitive edge. Some believe that 70 to 80% of what's learned is through informal means versus formal methods like reading books, brochures and documents. None the less, all knowledge must be captured and managed effectively and efficiently.

Rating: 5
Summary: Outstanding review of KM and all of its related components.
Comment: I am currently using this book as a reference for completion of my dissertation in the area of knowledge management. The book takes a no nonsense and factual look at this new and exciting area. Organizations who do not understand these concepts will soon loose their competitive edge. This book will provide all of the necessary insight to begin a knowledge management program within your organization.

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