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Title: Highway Robbery: The Truth About America's Auto Dealers--How to Buy a Car Without Getting Taken for a Ride by Sherman Rothman ISBN: 0-87212-229-8 Publisher: Libra Publishers Pub. Date: 01 December, 1989 Format: Hardcover Volumes: 1 List Price(USD): $18.95

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Average Customer Rating: 5 (1 review)

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Summary: Book Description
Comment: HOW TO BUY A CAR WITHOUT GETTING TAKEN FOR A RIDE

This book provides an "insider's view" of exactly what goes on when auto dealership managers and their salespeople set out to deceive and defraud the public. The author, an attorney who also worked as an auto salesperson and manager for five years, takes the reader step-by-step through the process of victimization from the moment the buyer first enters the dealership until he or she finally walks out--sometimes hours later--"signed, fleeced, and laid away," as the dealers so aptly put it.

These startling revelations will confirm the public's worst fears--from the enticement of false and misleading advertising to the devious machinations of the finance department to the time the buyer goes back for repairs. The reader learns that the confusion, distortion, intimidation, and in many instances actual fraud, are practices condoned and encouraged by management. Mr. Rothman pulls no punches in exposing the secret business policies--many of which are illegal--in order to educate the public to the tricks they will inevitably encounter.

Most importantly, the author hopes (as will the reader) that the information provided will not only help the prospective buyer find his or her way through the mine field of auto dealerships, but will prove to be an impetus for legislative reform that is long overdue.