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Title: The Human Resources Scorecard by Jack J. Phillips, Ron Stone, Patricia Phillips ISBN: 0-87719-367-3 Publisher: Butterworth-Heinemann Pub. Date: 15 March, 2001 Format: Hardcover Volumes: 1 List Price(USD): $49.99

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Average Customer Rating: 5 (3 reviews)

Rating: 5
Summary: Hard Measures Are The Cost Of Admission
Comment: As a former director or vice president of human resources in three different large companies over 14 years, I can't remember the number of times my bosses and peers challenged me to provide the business case for one hr program or another, either when developing a budget for the coming fiscal year, or defending a budget during hard times. For years, I lost more of those arguments than I won because I didn't always hold myself accountable to the same standards to which other functions were held, nor was I expected to. Over time, my staffs and I got better at measuring the impact of our strategies on various measures of organizational performance, and with that came budgetary "victories" and greater respect as business partners. That's what The Human Resources Scorecard is all about, and by reading and using the wisdom it contains, newcomers to the hr function and late adapters of hr measurement, can enjoy in relatively short order success and respect, which are the "price of admission" to the "executive suite". Having achieved that credibility, we then have the challenge of elevating our conversations with our bosses, peers and clients regarding the intangible dimensions of human and organizational soul, but that's another book in this series.

Rating: 5
Summary: Excellent !!
Comment: Super reference guide. Case studies are well organized and meaningful.

Rating: 5
Summary: Great For All Audiences
Comment: This is a comprehensive guide for evaluating any type of Human Resource Development (HRD) program. Even if you do not have a background in measurement and evaluation, you would be able to pick up this book and begin to understand the important aspects to consider in evaluation and how to plan and conduct an effective evaluation. The case studies in this book are valuable because they go into detail - you feel you have been a part of the program described. The authors are experienced practitioners who have alot to share and they do a terrific job providing the reader with the benefits of their experience.

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