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Title: Capitalizing on Conflict: Strategies and Practices for Turning Conflict to Synergy in Organizations by Kirk Blackard, James W. Gibson ISBN: 0-89106-164-9 Publisher: Davies-Black Publishing Pub. Date: 01 June, 2002 Format: Hardcover Volumes: 1 List Price(USD): $36.95

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: Turning conflicting energies into a positive force
Comment: Collaboratively written by consultant and conflict resolution practitioner Kirk Blackard and attorney, mediator, and educator James W. Gibson, Capitalizing On Conflict: Strategies And Practices For Turning Conflict To Synergy In Organizations is a practical, "user friendly", managerial handbook to implementing dynamic and effective conflict resolution practices. From mastering mediation between disputing parties, to fostering an environment of trust, Capitalizing On Conflict is a first-rate guide to turning conflicting energies into a positive force for successful business problem solving, policy development, issues resolution, workforce morale, and corporate bottom lines.

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