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Customer-Satisfaction Audit: A Management Perspective (IIA monograph series)

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Title: Customer-Satisfaction Audit: A Management Perspective (IIA monograph series)
by R.N. Lemieux, Richard Holman
ISBN: 0-89413-142-7
Publisher: Inst of Internal Auditors
Pub. Date: 01 June, 1985
Format: Paperback
List Price(USD): $15.00
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