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Pursuing Total Quality : One Hundred One Logical Ways to Improve Quality for Your Customers (Without Hiring a Guru, or Spending Thousands)

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Title: Pursuing Total Quality : One Hundred One Logical Ways to Improve Quality for Your Customers (Without Hiring a Guru, or Spending Thousands)
by Dick Schaaf, Margaret Kaeter
ISBN: 0-943210-35-6
Publisher: Lakewoods Publications
Pub. Date: June, 1992
Format: Paperback
List Price(USD): $14.95
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