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Mobbing: Emotional Abuse in the American Workplace, 2002 Revised Edition

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Title: Mobbing: Emotional Abuse in the American Workplace, 2002 Revised Edition
by Noa Davenport, Ruth D. Schwartz, Gail Pursell Elliott
ISBN: 0-9671803-0-9
Publisher: Civil Society Pub
Pub. Date: July, 1999
Format: Paperback
Volumes: 1
List Price(USD): $15.95
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Average Customer Rating: 5 (21 reviews)

Customer Reviews

Rating: 5
Summary: A very brave look at the dark side of the work world....
Comment: This book describes with amazing accuracy a very dark and ugly side of the work world. Having been a victim of serious emotional abuse in the workplace, this book's account of what other's have experienced helped me to see that my situation was not unique at all. What is astounding to me is that we do not have laws that protect employees from this vile form of emotional abuse that does eventually have serious effects on a worker's health and ability to earn a living. "Mobbing" is an important work and should be distributed to every employee at every American company along with their own company handbook. The behaviors described in this book should be a crime punishable by law. Any company that actively engages in these practices or passively allows them to happen ought to be boycotted and deserves to go belly up.

Rating: 5
Summary: Bless them for writing this
Comment: This phenomenon--mobbing--is almost as painful to watch as it is to experience. It destroys the morale of anyone around it. To see people behave this way destroys one's faith in human nature. It's "hounding," and "badgering" and "pecking," and these are all animal terms. As a personal and professional coach, I listen to people all the time who have been through this or seen it happen, and together we struggled for words to describe it. This book gives us the words and is the beginning. I was pleased to read that it's a tort. It should be. I was also pleased to read that, should the 'mobbed' individual need therapy, it is to be considered an injury, not an illness. In a personal communication with one of the others, Gail Elliott, she told me that when she gives talks on this, many people tell her "this will never happen on my watch again." Thanks to the authors for giving this ugly thing a name so that we can understand it and begin to eradicate it. This book is a must read.

Rating: 5
Summary: I was Mobbed and Survived!!!
Comment: One of the most insidious ruses used by management, when they want you out, is to allow, in fact, condone, bullying by your peers. And when you complain, they ask you "What did you do to deserve it?" It doesn't matter if you are the most productive customer service rep. with a large and satisfied client base, if they don't like you or feel threatened by you, you will get mobbed.

I had not realized, until I read this book, that there was a name for what I had experienced. With a lot of counseling, talks with trusted friends and anti-depressant medication, I held my own for several years. And what was my sin? Being the Union Rep. with integrity, protecting even some of the people who made my life miserable. What really made my blood pressure go up was when I read that most people who experience severe mobbing, leave the work force and can never return.

Fortunately I was able to leave after 19 yrs and start another career in another industry. But I lost seniority, affecting vacation benefits, sick leave benefits and placement on the lay off list. The good thing is that I don't experience the mobbing where I now work and I am in fact, respected, for my Union history (some of it had made the newspapers) and integrity.

Being able to put a name with what was happening helped me to be able to make it through the last couple of months on the old job. I also started following suggestions in the book, including using them with the Union rep. who had also not supported me. I am heartened that this harrassment is now recognized and employers can be made to pay for it. But the courts and lawyers are still not too keen on prosecuting. This book is one of the best on the subject, an easy read, but don't read it while in the doctor's waiting room, your blood pressure will go off the charts!!

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