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Title: Measuring Performance : Using the new metrics to deploy strategy and improve performance by Bob Frost, Dr. Bob Frost ISBN: 0-9702471-1-7 Publisher: Measurement International Pub. Date: 15 December, 2000 Format: Paperback List Price(USD): $9.00 |
Average Customer Rating: 4.6 (5 reviews)
Rating: 5
Summary: Amazing amount of info in less than 100 pages
Comment: This has to be one of the most sensible, best written books on performance measurement ever written. True, it's less than 100 pages and any single topic in the book would merit 100 pages, but the way the author clearly presents the information and his gift for explaining complex topics and concepts in simple terms makes this a valuable resource for those of us who never seem to catch up on our reading backlog.
Highlights: (1) Part 1's chapter on The Balanced Scorecard manages to capture the essence of Kaplan's and Norton's seminal book on that subject. (2) All of Part 2, including measurement models, defining metrics and the three-step method given by the author are invaluable tools. (3) Part 3's Using Metrics to Improve Performance is on the mark in each of the chapters. Likewise, Part 4's Advanced Metrics is excellent because the treatment of process and capability metrics makes these two topics understandable (I had a hard time grasping these topics in other books).
This book earns 5 stars and goes on my short list of books to recommend to clients and colleagues.
Rating: 5
Summary: For the price you can't beat it
Comment: I really enjoyed this book, especially for the price. It opened my eyes to how modern corporate measurements have been evoloving. My copy of this book has lots of sticky notes sticking out of it as there are a lot of novel points I want to go back to. The only bad thing about the book is that it is only 96 pages long. It is easy to read and makes a good reference book. I emailed the author a question and he quickly responded...added bonus.
Rating: 4
Summary: Good foundation book
Comment: This primer presents the topic of measures in plain language, explaing how measures give leaders leverage to create change and produce better results. I found this book very useful in explaining the fundamentals of good measures and giving a rationale for improving measures to my clients. Well done!
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Title: The Basics of Performance Measurement by Jerry L. Harbour ISBN: 0527763284 Publisher: Productivity Inc. Pub. Date: April, 1997 List Price(USD): $9.95 |
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Title: Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results by Paul R. Niven ISBN: 0471078727 Publisher: John Wiley & Sons Pub. Date: 15 March, 2002 List Price(USD): $45.00 |
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Title: Keeping Score: Using the Right Metrics to Drive World-Class Performance by Mark Graham Brown ISBN: 0814403271 Publisher: Productivity Inc. Pub. Date: May, 1996 List Price(USD): $29.95 |
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Title: Operational Performance Measurement: Increasing Total Productivity by Will Kaydos ISBN: 1574440993 Publisher: Saint Lucie Press Pub. Date: 31 August, 1998 List Price(USD): $49.95 |
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Title: Harvard Business Review on Measuring Corporate Performance (Harvard Business Review Series) by Peter F. Drucker, Joseph A. Ness, Thomas G. Cucuzza, Robert Simons, Antonlo Dbvlla, Robert Kaplan, David Norton, Robert G. Eccles ISBN: 0875848826 Publisher: Harvard Business School Press Pub. Date: September, 1998 List Price(USD): $19.95 |
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