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Title: Psyched On Service: Building a Total Service Mentality by David M. Corbin ISBN: 0-9715455-0-2 Publisher: Sigma Business Publishing Pub. Date: 05 August, 2001 Format: Paperback List Price(USD): $21.95

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Average Customer Rating: 5 (2 reviews)

Rating: 5
Summary: "You are either Green and Growing or Ripe and Rotting"
Comment: Everyone must read Mr. Corbin's book. Both individuals and companies will benefit from the POS MENTALITY. This book is easy to read and easy to understand. I cannot wait for the next book to be published.

Rating: 5
Summary: Easy to read, easy to use
Comment: a must read. we read this book and found it to be highly motivational and very instructional. our people responded well to these ideas on how to keep service at the front of their mind. the author challenges us to better ourselves and really resonated with my people.
so far we're getting very good results with it. our customers are noticing and our staff morale is at its hightest.
i highly recommend it for any business or organization. its much better than the acacademic theory or basic fluff.
get this book, you wont be sorry.