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Title: Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manual for Librarians, No 117) by Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney ISBN: 1-55570-432-8 Publisher: Neal-Schuman Publishers, Inc. Pub. Date: July, 2002 Format: Paperback Volumes: 1 List Price(USD): $59.95

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: Effectively conducting interviews
Comment: Collaboratively written by Catherine Shedlrick Ross (Professor and Dean, who teaches graduate courses in reference services and readers' advisory work in the MLS program); Kirsti Nilsen (Assistant Professor, MLIS programs for the University of Western Ontario and the University of Toronto); and Patricia Dewdney (Associate Professor and librarian workshop instructor), Conducting The Reference Interview: A How-To-Do-It Manual For Librarians covers every aspect of properly and effectively conducting interviews when recruiting library staff and volunteers for academic, governmental, corporate, and community library system. Conducting The Reference Interview is an essential, core addition to any academic Library Science reference collection and highly recommended reading for anyone charged with the responsibility for interviewing applicants for library service.

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