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Title: Integrated Management of Networked Systems: Concepts, Architectures, and Their Operational Application by Heinz-Gerd Hegering, Sebastian Abeck, Bernhard Neumair ISBN: 1558605711 Publisher: Morgan Kaufmann Pub. Date: 15 September, 1999 Format: Hardcover Volumes: 1 List Price(USD): $62.95

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Average Customer Rating: 5

Rating: 5
Summary: SNMPv1/v2c/v3, TMN, CORBA, ITIL, ISO9000 - Best-of-Class
Comment: Many people in the technology industry, especially when talking about IT/Operations or NMS infrastructures, say phrases like "reference architectures" and "best practices". What do they mean? Well, this book might not define these terms, but if you do pick it up and read it, you will be able to understand what the actual Best Practices surrounding the IT/Operations space are, especially for Service Provider or Enterprise environments. This book is the only material in it's class that even mentions things like the ITIL, ISO9000, TMN OAM&P, and Workflow Management. Nobody but the best implement this stuff, and I'm sure the Andersen Consulting, PWC, and E&Y people don't want the general public getting their hands on books like this one for reason of the market niche that have built upon so well.

I'm surprised that the authors didn't cover documentation or knowledge management, as well, with topics like SGML, DocBook, or similar - but they did cover pretty much everything else. This book is the "Mythical Man Month" of the NMS/OSS world.

If you are building New World methodologies, or even building a NOC at a startup tech company, this book is totally for you.

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