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Virtual Hr: Human Resources Management in the Information Age

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Title: Virtual Hr: Human Resources Management in the Information Age
by John W. Jones
ISBN: 1-56052-473-1
Publisher: Crisp Pubns
Pub. Date: April, 1998
Format: Paperback
Volumes: 1
List Price(USD): $16.95
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Average Customer Rating: 4 (6 reviews)

Customer Reviews

Rating: 3
Summary: For HR professionals, not programmers
Comment: I was disappointed. I'm a programmer working on an HR information system and I was looking for a programmer's introduction to Human Resources. The book is more of an HR professional's introduction to information systems. It contains a "workbook" approach that I found annoying, but perhaps HR people (the folks who brought you "teambuilding") like that sort of thing. It contains case studies of companies that have implemented HR information systems to good effect. It would be a good book to get your boss to read to convince her that you can save money by putting your HR functions on computers. But it won't tell either of you how to do implement the system.

Rating: 5
Summary: Workbook format is valuable for non-technical professionals
Comment: I found the checklists in Virtual HR to be valuable in assessing a traditional HR department preparing for transition. This assessment process serves as a key initial step in transforming itself from a brick and mortar business into an e-business capable of surviving today's market realities. This book is ideal for non-technical professionals who need to reinvent themselves and their companies for the internet age.

Rating: 1
Summary: Generalities and checklists for rank beginners
Comment: After having seen the glowing reviews for this book, I purchased this book hoping for something really eye-opening. Unfortunately, I was pretty disappointed when I saw the book since there really isn't that much in the way of content. Rather than a book with detailed examples or case studies, what is presented is something that looks more like an outline of a book

First, a bit of background. I am a professor, and I will be teaching a new class on the interaction between information technology and HRM, and I bought this book hoping that it would make a good textbook for my students. There are a number of good books on Human Resource Information Sytems, but they mostly focus on the IS aspects rather than the HR aspects, and none look at anything other than information systems.

What is lacking are good books on how information technology is directly changing HR, as well as how work is being changed by IT (and thus, indirectly leading to HR changes as well). That is what I was hoping to find from "Virtual HR."

Instead, what is presented are a bunch of generalities and other fairly obvious observations without a great deal of insight or analysis. An example of something I found particularly irritating was some reviews of internet sites related to HR. I don't know about most other readers, but I had found all these sites (and many, many more) using the popular search engines on the internet. I didn't need to purchase a book for this.

Other xxamples of generalities without insight were the sections on the "touch screen" kiosk model and computer scoring. The section on computer scoring (What! I can use a computer scanner to score tests? Amazing!) reminds me of the news several years back of former President Bush's visit to the supermarket when he was amazed by the checkout scanners -- obviously the President hadn't been shopping in a while.

Instead, I would have liked to see something of substance. For example, if you are going to do the touch screen kiosk model of employee access, just how should it be done? Obviously, it could require some substantial changes in the whole organizational culture, since this might lead to a culture where employees have much more responsibility for managing their own jobs and careers, rather than have HR play the police/nanny role.

How about a lot of detailed information on telecommuting and the virtual organization? What sort of people and jobs are best suited for this management model? How do we get line managers to change to this new way of thinking?

The one point of this book that I did like was the fact that specific software applications were not covered. Things are changing so rapidly that any such attempt would be outdated very rapidly.

In summary, what this book presents is a not particularly insightful overview that is too basic except for the most beginning level. The coverage of technology topics is perhaps suitable for people that rarely use computers or bank machines, while the coverage of HR topics is only suitable for people with very little experience in HR.

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