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Customers for Keeps: 8 Powerful Strategies to Turn Customers into Friends and Keep Them Forever

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Title: Customers for Keeps: 8 Powerful Strategies to Turn Customers into Friends and Keep Them Forever
by Lois K. Geller
ISBN: 1-58062-561-4
Publisher: Adams Media Corporation
Pub. Date: December, 2001
Format: Hardcover
Volumes: 1
List Price(USD): $17.95
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Average Customer Rating: 5 (4 reviews)

Customer Reviews

Rating: 5
Summary: Hands down the best marketing book out there.
Comment: Easy to read? Yes. Complex ideas? Yes. Will it help me on my job? YES! I am always reading the latest books on marketing and this one is so much better than the rest. I cannot believe someone did not write a book like this sooner. I have seen Lois speak at several DMDNY trade shows to fully packed auditoriums and it's no wonder. She knows what she is doing! She explains it all so clearly whether you attend her talks or read her books. But Customers For Keeps is her best work yet. Keep up the good work Lois!
Danny

Rating: 5
Summary: perfect for anyone interested in creating customer loyalty
Comment: using a very clever format customers for keeps doesnt wack you over the head with a do this and do that mentality. this book guides you through the process of why programs work well and how you can do the same thing. the examples are entertaining and informative. think what color is your parachute meets the wealthy barber. five stars plus.

Rating: 5
Summary: A great read.
Comment: Customers For Keeps is one of those rare business books that does not pontificate information. I was educated and entertained while reading this book and what a rare combination that is these days. A thoroughly pleasant read and one I am sure you will also enjoy.

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