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Title: Emotional Branding: The New Paradigm for Connecting Brands to People by Marc Gobe, Sergio Zyman, Marc Gob ISBN: 1-58115-078-4 Publisher: Allworth Press Pub. Date: 15 January, 2001 Format: Hardcover Volumes: 1 List Price(USD): $24.95 |
Average Customer Rating: 4.17 (30 reviews)
Rating: 5
Summary: Sold on Emotional Branding
Comment: Gobe's book provides a concise yet comprehensive review of the most current trends in marketing and branding. His thesis that emotions, rather than tangible product attriubutes, comprise the most important aspects of a brand is convincing and well documented. The book is also remarkably well laid out -- very "user-friendly." Definitely a contribution to today's marketing, I enjoyed it and hope he publishes more in the future.
Rating: 3
Summary: extending the brand "emotional intelligence" to branding
Comment: This book is an example of an old concept in marketing, which can be found in Aaker's banding "bible" entitled "Managing Brand Equity" (1991). One of my friends working for an Ogilvy company recommended Aaker and I must say that he was right.
So why did I purchase this book? Well, given I was called in by an agency to look at the EQ side of one of their projects; I wanted to know what others had written on the topic. After reading Aaker's book I understand I fell in a trap called "brand extension". This works as follows: if you want to launch a new product, look for an existing brand which is available and which you can extend to cover your new product. In this case, the "product" probably is Marc Gobé's brand creation firm and we all know that emotional intelligence is a label that sells well since Goleman put it on the map in 1996.
The problem is that many products sold under the label "emotional intelligence" aren't much related with that, and certainly do not help to raise your EQ. For me this is the case for this book. While it contains some useful messages around making sure your product is loved, that customers like the experience of using it (it should be engaging, fulfilling the customer's desire) and that you have to build a relationship with the customer. The body of the book then shows how there is an emotional link between several marketing aspects and the customer. Unfortunately, that wasn't really "new" to me, and what's worse, there isn't much "how to" in this book. In other words, while it may help to raise the awareness of some readers that the emotional aspect is important, that's all it does: it doesn't give you the tools to deal with this. I suppose Marc Gobé prefers you'd contact his branding agency rather than sharing some of its secrets.
In short, even if Aaker's book I mentioned in the introduction of this review is over 10 years old, it remains much more useful than "modern" books like this one.
Patrick Merlevede - author of "7 Steps to Emotional Intelligence"
Rating: 2
Summary: Title is prime example of subject
Comment: Problems: there is a lot of useless commentary; Gobe pushes political correctness in advertising; he generalizes about Baby boomers, Generations X and Y; he often supplies only anecdotal evidence for his ideas. On the other hand, he seems sincerely interested in the subject, and there's some real insight underneath all the BS. About what you would expect from an Ad executive.
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Title: The 22 Immutable Laws of Branding by Al Ries, Laura Ries ISBN: 0060007737 Publisher: HarperCollins Pub. Date: 17 September, 2002 List Price(USD): $18.95 |
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Title: How Customers Think: Essential Insights into the Mind of the Market by Gerald Zaltman ISBN: 1578518261 Publisher: Harvard Business School Press Pub. Date: 21 February, 2003 List Price(USD): $29.95 |
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Title: Designing Brand Identity: A Complete Guide to Creating, Building, and Maintaining Strong Brands by Alina Wheeler, Alina R. Wheeler ISBN: 0471213268 Publisher: John Wiley & Sons Pub. Date: 15 January, 2003 List Price(USD): $35.00 |
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Title: Harvard Business Review on Brand Management (The Harvard Business Review Paperback Series) by Erich Joachimsthaler, David Kenny, Vijay Vishwanath, Mark Jonathan, David A. Aaker, John A. Quelch ISBN: 1578511445 Publisher: Harvard Business School Press Pub. Date: August, 1999 List Price(USD): $19.95 |
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Title: Positioning: The Battle for Your Mind by Al Ries, Jack Trout ISBN: 0071373586 Publisher: McGraw-Hill Trade Pub. Date: 13 December, 2000 List Price(USD): $12.95 |
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