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Tools and Methods to Effectively Measure Customer Perceptions

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Title: Tools and Methods to Effectively Measure Customer Perceptions
by Jeni Colbourne, Anne Owen, Linda Godfrey, Joanne Brisco, David Holt, Awwa Research Foundation, American Water Works Association
ISBN: 1-58321-132-2
Publisher: Amer Water Works Assn
Pub. Date: December, 2001
Format: Hardcover
Volumes: 1
List Price(USD): $205.00

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