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Title: Turning Lead into Gold: The Demystification of Outsourcing by Peter Bendor-Samuel ISBN: 1-890009-87-3 Publisher: Executive Excellence Publishing Pub. Date: 01 October, 2000 Format: Hardcover Volumes: 1 List Price(USD): $21.95 |
Average Customer Rating: 5 (4 reviews)
Rating: 5
Summary: Straight-forward and Candid
Comment: Peter Bendor-Samuel has a gift for articulating the essence of a business process that all too often is misunderstood. When the process is misunderstood a potential extended enterprise instead becomes a tangled mess, lacking dicipline and focus. In his book, Bendor-Samuel reveals in laymen's terms the fundamental principles that will make for a successful relationship. Turning Lead into Gold is Bendor-Samuel at his best. The author never loses sight of the fundamentals (market-principles, well defined contracts and diciplined management) and provides effective metaphors for describing tactics that often undermine these principles. There are many practitioners in the industry who understand and demonstrate the keys to outsourcing excellence, but few who commmunicate them as elegantly. Whether you are considering outsourcing or are simply staying abreast of business trends, this book will serve as a worthwhile read.
Rating: 5
Summary: Eye-opening, educational and entertaining
Comment: As the founder of probably the smallest corporation in America, (Meltdown International Inc.), I don't have the resources, time or knowledge to do everything well. The only way companies of any size can survive and thrive in today's changing business world is to outsource acitivities that don't pay the light bill or distinguish themselves in the global marketplace.
But how do you do this? Giving away important processes like finance and accounting to an outsourcing provider is scary. This book gave me the courage and the confidence to outsource. It told me what to do, what NOT to do, and what to watch out for. It gave me clear guidelines on pricing going into a relationship and how to police performance during the life of the contract. It also gave me a blueprint for handling disputes because they do come up.
I now outsource my finance and accounting to a provider 10 minutes from my office. (I want face to face chats about my money!)I also outsource my Web development and hosting to a company in the Philippines that does terrific work at a remarkably reasonable rate. I would never have even considered an offshore supplier if I hadn't read this book. It helped me understand the whole planet is now a source of suppliers.
The author's premise is that companies today have no option but to outsource. I have found in my own experience that is certainly true. I had no idea of how to go about it. If in doubt, read! This book was the perfect primer for a newcomer like me.
Rating: 5
Summary: A Great Pre-marital Manual for Would-be Outsourcing Allies!
Comment: Turning Lead into Gold is a valuable piece of work for buyers as well as sellers of outsourcing. It clearly presents how this modern form of business alchemy turns operations that drain resources from companies into generators of value.
The hard statistics are accompanied by easy to understand case studies and explanations. I highly recommend it as a 'must read" for both parties to an outsourcing relationship as "pre-marital" counseling manual that will promote more successful and profitable alliances.
Thank you Peter Bendor-Samuel.
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Title: Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives by Maurice F. Greaver ISBN: 0814404340 Publisher: American Management Association Pub. Date: 01 February, 1999 List Price(USD): $42.95 |
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Title: The Contracting Organization: A Strategic Guide to Outsourcing by Simon Domberger ISBN: 0198774575 Publisher: Oxford University Press Pub. Date: 01 March, 1999 List Price(USD): $50.00 |
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Title: Global Information Technology Outsourcing: In Search of Business Advantage by Mary C. Lacity, Leslie P. Willcocks, Mary Cecelia Lacity, Leslie Willcocks ISBN: 0471899593 Publisher: John Wiley & Sons Pub. Date: 15 January, 2001 List Price(USD): $55.00 |
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Title: Intelligent IT Outsourcing: Eight Building Blocks to Success by Sara Cullen, Leslie Willcocks ISBN: 0750656514 Publisher: Butterworth-Heinemann Pub. Date: 30 September, 2003 List Price(USD): $49.95 |
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Title: Business Process Outsourcing : Process, Strategies, and Contracts (with disk) by John K. Halvey, Barbara Murphy Melby ISBN: 047134821X Publisher: Wiley Pub. Date: 03 December, 1999 List Price(USD): $185.00 |
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