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Call Center. Der professionelle Dialog mit dem Kunden.

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Title: Call Center. Der professionelle Dialog mit dem Kunden.
by Kurt H. Thieme, Wolfgang Steffen, Annette Nowak, Gerda Christine Wiener
ISBN: 3-478-24400-5
Publisher: MI
Pub. Date: 01 April, 1999
Format: Hardcover
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