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1.![]() | ![]() | Title: Developing New Services: Incorporating the Voice of the Customer into Strategic Service Development by Caroline M. Fisher, James T. Schutta ISBN: 0873895851 Publisher: American Society for Quality Pub. Date: April, 2003 List Price: $45.00 Amazon.com Price: $45.00 |
2.![]() | ![]() | Title: Business Fundamentals/Business Planner by Wanda Freeman, Caroline M. Fisher, John A. Reinecke, William Schoell, Daniel B. Freeman ISBN: 0205104738 Publisher: Pearson Allyn & Bacon Pub. Date: January, 1987 List Price: $58.00 Amazon.com Price: $58.00 |
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