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1. |  | Title: Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! by Jeff Gee, Val Gee ISBN: 0070248176 Publisher: McGraw-Hill Trade Pub. Date: 26 July, 1999 List Price: $14.95 Amazon.com Price: $10.47 |
| 2. |  | Title: The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers by Jeff Gee, Val Gee, Valerie Gee ISBN: 0079137733 Publisher: McGraw-Hill Trade Pub. Date: March, 2000 List Price: $99.95 Amazon.com Price: $69.97 |
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