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1. |  | Title: Healthcare Marketing, Sales, and Service: An Executive's Companion by John F. O'Malley ISBN: 1567931502 Publisher: Health Administration Press Pub. Date: January, 2001 List Price: $63.00 Amazon.com Price: $63.00 |
| 2. |  | Title: Ultimate Patient Satisfaction: Designing, Implementing, or Rejuvenating an Effective Patient Satisfaction and Tqm Program by John F. O'Malley ISBN: 078631219X Publisher: McGraw-Hill Professional Pub. Date: May, 1997 List Price: $55.00 Amazon.com Price: $55.00 |
| 3. |  | Title: Managed Care Referral: How to Develop a Systematic Sales Approach for Building Your Referral Business in Today's Healthcare Environment by John F. O'Malley ISBN: 0786308788 Publisher: McGraw-Hill Professional Pub. Date: April, 1996 List Price: $45.00 Amazon.com Price: $45.00 |
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