| 1. 
  |  | Title: Knowledge Management: Concepts and Best Practices by Kai Mertins, Peter Heisig, Jens Vorbeck, Puu
 ISBN: 3540004904
 Publisher: Springer Verlag
 Pub. Date: August, 2003
 List Price: $69.95
 Amazon.com Price: $63.65
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| 2. 
  |  | Title: Quality-Oriented Design of Business Processes by Kai Mertins, Roland Jochem
 ISBN: 0792384849
 Publisher: Kluwer Academic Publishers
 Pub. Date: July, 1999
 List Price: $123.00
 Amazon.com Price: $123.00
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| 3. 
  |  | Title: Benchmarking. Praxis in deutschen Unternehmen by Kai Mertins, Gunnar E. Siebert, Stefan Kempf
 ISBN: 3540586857
 Publisher: Springer Verlag
 Pub. Date: 12 July, 1995
 List Price: $61.95
 Amazon.com Price: $61.95
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| 4. 
  |  | Title: Global Production Management: Ifip Wg5.7 International Conference on Advances in Production Management Systems September 6-10, 1999, Berlin, Germany (International Federation for Information Processing, 24.) by Ifip Wg5.7 International Conference on Advances in Production Manageme, Oliver Krause, Burkhard Schallock, Kai Mertins
 ISBN: 0792386051
 Publisher: Kluwer Academic Publishers
 Pub. Date: September, 1999
 List Price: $249.00
 Amazon.com Price: $249.00
 |